Terms and Conditions

TERMS OF SERVICE

OVERVIEW

This website is operated by Knitknotch Clothing Store. Throughout the site, the terms “we”, “us”, and “our” refer to Knitknotch. Knitknotch offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing products from us, you agree to engage in our “Service” and be legally bound by the following Terms of Service (“Terms”, “Terms of Service”), including any additional terms and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, customers, vendors, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree to all of these terms, you must not use or access our website or services.

We may introduce new features, tools, products, or services to the store that will also be governed by these Terms. You can always find the most current version of the Terms of Service on this page. We reserve the right to update, modify, or replace any part of these Terms by posting updates on our website without prior notice. It is your responsibility to review these Terms periodically for any changes. Continued use of the website after such changes means you accept the updated Terms.

Our online store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services to you securely.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent and warrant that you are at least the legal age of majority in your state, province, or country of residence. If you are purchasing on behalf of a minor (a child under the age of majority), you confirm that you have the legal authority and consent to do so and to allow such minor dependents to use this site and our products.

Our products are primarily designed for children’s use; however, adult supervision is advised when necessary to ensure safe and appropriate use. You agree to use our products only for their intended purposes and not for any illegal, unauthorized, or harmful activities.

You must not use our website, services, or products in a manner that violates any applicable local, national, or international laws, including but not limited to copyright, intellectual property, privacy, or safety regulations.

You are strictly prohibited from transmitting any viruses, worms, malware, spyware, or any other code or programs designed to disrupt, damage, or interfere with the proper functioning of our website or services.

Violation or breach of any part of these Terms may result in immediate suspension or termination of your access to our services, and may include legal action if deemed necessary.

 

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time, including but not limited to violations of these Terms, suspicious or fraudulent activity, or any behavior that we consider harmful to our business or other customers.

You acknowledge and agree that any content you submit to our website—such as reviews, comments, or other user-generated content (excluding sensitive payment information)—may be transmitted over various networks and could be subject to technical limitations, including unencrypted transfer. However, rest assured that all payment and credit card information is always encrypted and securely handled through Shopify’s payment processing systems.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of our services or products, or any access to the service, website content, or contacts provided, without prior express written permission from Knitknotch. This includes but is not limited to product designs, images, text, and any proprietary information.

The headings in these Terms of Service are included solely for convenience and will not affect the interpretation or enforceability of any provisions.

We reserve the right to update, suspend, or discontinue any aspect of our service or website at any time without prior notice, including limiting or canceling orders we believe to be fraudulent or abusive.

By using our services, you agree to comply with all applicable laws and regulations, and to act in good faith and with respect towards other users and our business.

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

While we strive to ensure that the information on this website is accurate, complete, and up to date, Knitknotch Clothing Store makes no guarantees or warranties regarding the accuracy, completeness, reliability, or timeliness of any content, including product descriptions, pricing, availability, promotions, or other materials displayed on the site.

The content provided on this site is for general informational purposes only and should not be solely relied upon when making purchasing decisions. We recommend verifying important information, such as sizing, product materials, care instructions, and availability, by consulting primary or official sources or by contacting our customer service team directly.

This website may also contain historical information and references, which are provided for context and may no longer be current or applicable. We reserve the right to modify, update, or remove any content at any time without prior notice, including but not limited to product listings, prices, and policies.

It is your responsibility as a user to regularly review our website for updates or changes to information. Continued use of the site after any such changes constitutes your acceptance of the updated information.

Because children’s clothing sizes and styles may vary and change over time, please double-check product details carefully before placing your order.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

All prices for our products are subject to change at any time without prior notice. Factors such as supply chain variations, seasonal sales, promotional offers, and currency fluctuations may affect product pricing.

We reserve the right to modify, update, or discontinue any part of our services, products, website content, or features at our sole discretion and without prior notice. This includes changes to product availability, designs, pricing, shipping options, or any other aspect of the store.

While we make efforts to keep pricing and product availability accurate, Knitknotch Clothing Store shall not be held liable for any losses, damages, or inconveniences that may arise from such modifications, suspensions, or discontinuations.

In the event of a significant price change after you place an order, we will honor the price at the time of purchase unless a clear error has been made.

We recommend checking product prices and details carefully before completing your purchase.

 

SECTION 5 – PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through our website. Due to the nature of our products, we currently do not offer returns; however, exchanges are accepted subject to our exchange policy. For details on how to request an exchange, please visit our Exchange Policy page.

We have made every effort to display product images and colors as accurately as possible. However, variations in screen settings, device displays, and lighting may affect how colors appear. We cannot guarantee that your monitor or device will display colors exactly as the actual product.

We reserve the right, but are not obligated, to limit sales of our products or services to any person, geographic region, or jurisdiction. Such restrictions may be applied on a case-by-case basis.

We may limit quantities of any products or services offered on the website. All product descriptions, prices, and availability are subject to change at any time without prior notice, at our sole discretion.

We reserve the right to discontinue any product at any time without prior notice. Any offers or promotions made on this site are void where prohibited by law.

While we strive to provide high-quality products, we do not warrant that the quality or features of any product, service, or information purchased or obtained through the website will meet your expectations, or that any errors or issues with the service will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order placed through our website for any reason, including but not limited to suspected fraud, errors in pricing or product information, or violation of these Terms.

We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may apply to orders placed under the same customer account, credit card, billing address, or shipping address. This helps us prevent bulk buying by dealers, resellers, or unauthorized distributors, ensuring fair access to our products for all customers.

If we make any changes to or cancel your order, we will make reasonable efforts to notify you by contacting the email address, billing address, or phone number provided at the time of purchase.

You agree to provide accurate, complete, and up-to-date information when placing an order, including your billing and shipping addresses, contact details, and payment information. You also agree to promptly update your account details—including your email address, credit card number, and expiration date—so that we can process your transactions and contact you if necessary.

Please note that all orders are subject to verification, and we reserve the right to cancel orders or accounts if fraudulent activity is detected.

For more information on exchanges or order issues, please refer to our Exchange Policy.

 

SECTION 7 – OPTIONAL TOOLS

From time to time, we may provide you with access to third-party tools, applications, or services that are integrated into or linked from our website. These third-party tools are provided by independent providers over whom Knitknotch Clothing Store has no control, monitoring, or input.

You acknowledge and agree that any access to or use of such third-party tools is provided strictly “as is” and “as available,” without warranties, representations, or endorsements of any kind from us. Knitknotch assumes no responsibility or liability for the performance, availability, security, or content of these external tools or services.

Your use of any optional third-party tools accessed through our website is entirely at your own risk and discretion. We strongly encourage you to carefully review and understand the terms, privacy policies, and user agreements provided by the relevant third-party providers before using their tools.

In the future, we may introduce new features, tools, or services on our website to enhance your shopping experience. Any such additions will also be governed by these Terms of Service unless otherwise specified.

 

SECTION 8 – THIRD-PARTY LINKS

Certain content, products, or services available through our website may include materials, offers, or links from third-party providers who are not affiliated with Knitknotch Clothing Store.

When you click on third-party links or access third-party websites through our service, you acknowledge that these sites are independent and not under our control. We do not review, endorse, or guarantee the accuracy, quality, safety, or legality of any third-party content, products, or services.

Knitknotch shall not be liable or responsible for any damages, losses, or other issues arising from your interaction, purchase, or use of goods or services obtained from third-party websites.

We encourage you to carefully review the terms, privacy policies, and return or exchange policies of any third-party websites before engaging in transactions or sharing your personal information.

If you have complaints, claims, concerns, or questions related to any third-party products or services, please direct them to the respective third-party provider, as we are not responsible for resolving such matters.

SECTION 9 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

From time to time, you may send us certain submissions, whether at our request (such as contest entries) or voluntarily, including but not limited to creative ideas, suggestions, proposals, plans, or other materials (collectively, “comments”). By submitting any such comments to Knitknotch Clothing Store, you grant us a perpetual, worldwide, royalty-free, non-exclusive license to use, reproduce, modify, publish, distribute, translate, and otherwise exploit those comments in any media or format, without obligation to compensate you.

Please understand that we have no obligation to keep any comments confidential, pay for them, or respond to them. However, we may, at our sole discretion, review, edit, refuse, or remove any content that we find unlawful, offensive, threatening, defamatory, pornographic, obscene, or otherwise objectionable, or that violates these Terms or any third-party rights.

You represent and warrant that any comments you submit will not infringe upon the intellectual property rights, privacy rights, or any other legal rights of any third party. Your comments must not include defamatory, abusive, obscene, or illegal material, nor contain viruses, malware, or any code that could harm the operation of our website or services.

You agree not to impersonate others, use a false email address, or otherwise mislead us or third parties as to the origin of any submitted content.

You are solely responsible for the accuracy, legality, and consequences of your comments. Knitknotch assumes no liability for any user-generated content posted on or through our services.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through our online store is governed by our Privacy Policy. We are committed to protecting your privacy and handling your personal data responsibly.

Please review our Privacy Policy carefully to understand how we collect, use, store, and protect your information, including details about cookies, data sharing, and your rights regarding your personal data.

By using our website and submitting your information, you acknowledge that you have read and agree to the terms outlined in our Privacy Policy.

To view the full Privacy Policy, please visit: [LINK TO PRIVACY POLICY]

 

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

While we strive to provide accurate and up-to-date information on our website and services, there may be occasions where product descriptions, pricing, promotions, shipping charges, transit times, or availability contain typographical errors, inaccuracies, or omissions.

We reserve the right to correct any such errors or inaccuracies and to update, change, or remove information at any time without prior notice. This includes the right to cancel orders if any information related to your purchase is found to be incorrect or misleading, even if the order has already been placed.

We are not obligated to update or clarify information on the website unless required by law. Therefore, any date or time stamp on the site should not be interpreted as a guarantee that all content has been updated or reviewed recently.

By placing an order with us, you acknowledge and accept that errors or changes may occur and agree that we will not be held liable for any losses or inconveniences arising from such errors or omissions.

 

SECTION 12 – PROHIBITED USES

In addition to other restrictions outlined in these Terms of Service, you are expressly prohibited from using the Knitknotch website or its content for any of the following purposes:

(a) Engaging in any unlawful activity or purpose;

(b) Soliciting others to commit or participate in unlawful acts;

(c) Violating any applicable international, federal, state, provincial, or local laws, regulations, or ordinances;

(d) Infringing upon or violating the intellectual property rights (including copyrights, trademarks, patents, or trade secrets) of Knitknotch or any third party;

(e) Harassing, abusing, threatening, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating against any individual or group based on gender, sexual orientation, religion, ethnicity, race, age, national origin, disability, or any other protected characteristic;

(f) Submitting false, inaccurate, or misleading information;

(g) Uploading, transmitting, or distributing viruses, malware, worms, Trojan horses, ransomware, spyware, or any other malicious code or software that may disrupt, damage, or impair the functionality of our services, website, other websites, or the internet;

(h) Collecting, harvesting, or tracking the personal information of others without their consent;

(i) Engaging in spamming, phishing, pharming, pretexting, spidering, crawling, scraping, or other automated data collection methods;

(j) Using the website or content for obscene, immoral, or offensive purposes;

(k) Interfering with or attempting to circumvent any security features or measures of the service, website, other users’ accounts, or the internet.

We reserve the right to immediately suspend or terminate your access to the website or services if you violate any of these prohibited uses, without prior notice or liability.

 

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

While we strive to provide a reliable and secure service, Knitknotch Clothing Store does not guarantee, represent, or warrant that your use of our website or services will be uninterrupted, timely, secure, or free from errors.

We do not guarantee that the results or outcomes obtained from using our services or products will be accurate, reliable, or meet your expectations.

You acknowledge and agree that we may suspend, modify, or discontinue the service—either partially or entirely—at any time and for any reason, without prior notice.

Your use of, or inability to use, the service and any products purchased through the service is entirely at your own risk. All services, products, information, and content provided by Knitknotch are offered “as is” and “as available,” without any express or implied warranties or conditions. This includes, but is not limited to, implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

To the fullest extent permitted by law, neither Knitknotch Clothing Store nor its directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, or licensors shall be liable for any damages arising out of or related to your use of our services or products. This includes, but is not limited to, direct, indirect, incidental, punitive, special, or consequential damages such as lost profits, lost revenue, lost savings, loss of data, or replacement costs—even if we have been advised of the possibility of such damages.

Please note that some jurisdictions do not allow the exclusion or limitation of certain types of damages, so where such laws apply, our liability shall be limited to the maximum extent permitted by law.

 

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Knitknotch Clothing Store, along with our parent companies, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees (collectively, the “Indemnified Parties”), from and against any and all claims, demands, liabilities, damages, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:

• Your breach or alleged breach of these Terms of Service or any documents incorporated by reference;

• Your violation of any applicable law, regulation, or third-party right (including intellectual property rights or privacy rights);

• Your misuse or unauthorized use of the service, products, or website;

• Any content or materials you submit, post, or transmit through our services.

This indemnification obligation shall survive the termination of your use of the service and these Terms.

 

SECTION 15 – SEVERABILITY

If any provision of these Terms of Service is found to be unlawful, void, or unenforceable by a court or relevant authority, that provision shall be enforced to the fullest extent permitted by applicable law. The unenforceable portion will be deemed severed from these Terms without affecting the validity, legality, or enforceability of the remaining provisions.

The rest of the Terms will continue in full force and effect as if the unenforceable part had never been included.

 

SECTION 16 – TERMINATION

We reserve the right to terminate or suspend your access to our website and services, without prior notice or liability, for any reason whatsoever, including but not limited to:

• Your breach or violation of any provision of these Terms of Service;

• Engaging in conduct that we, in our sole discretion, believe is harmful, fraudulent, or unlawful;

• Violation of any applicable laws or regulations;

• Any other reason we determine necessary to protect our business, users, or website integrity.

Upon termination, your right to use the services will immediately cease. All provisions of the Terms which by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Termination does not waive or limit any other rights or remedies we may have under law or equity.

 

CONTACT US

If you have any questions or concerns about these Terms of Service, please feel free to contact us at:

Email: support@knitknotch.com

We’re here to help!